Frequently Asked
Questions
What
is the airport's address?
The airport is located at 4000 Terminal Drive,
Suite 206, Lexington, Kentucky 40510. If you need directions to the airport, visit
the Parking & Transportation section of this website. [back
to top] How early should I arrive for my
flight?
We recommend passengers arrive 90 minutes prior to their flight.
This will provide ample time to park, check in with your airline and pass through
the security checkpoint. For up-to-the-minute security wait times, visit the Transportation
Security Administration's website. [back
to top] Can I drive up to the terminal to
drop off or pick up passengers?
Vehicles are allowed curbside as long
as they are actively loading or unloading. No parking or standing is permitted.
Due to strict security guidelines, unattended vehicles will be towed. The best
place to meet arriving passengers is in the baggage claim area on the first floor
of the terminal. Individuals may park in short-term or long-term parking for free
for the first 30 minutes or can wait for free in our new Cell Phone Waiting Lot. [back
to top] What is the Cell Phone Waiting Lot?
The Cell Phone Waiting Lot provides individuals with free parking while
waiting on arriving passengers. Located on the driver's right side upon entering
the airport via the main terminal entrance, drivers can connect with arriving
passengers through their cell phone and then once their party arrives, they can
meet them at the curb for active loading. See parking map. [back
to top] Do I need a boarding pass to get
through the security checkpoint?
The Transportation Security Administration
only permits ticketed passengers with boarding passes through the security checkpoint.
If you need to accompany small children or someone needing assistance, you can
make special arrangements for a non-flying guest pass through your airline. The
Club at Blue Grass customers are also permitted through checkpoint with 24 hours
advance notice and a meeting room reservation. [back
to top] Are military families provided access
to the airline gate?
Yes, families of military may accompany a departing
and arriving military family member to the airline gate and can remain with them
until they board their aircraft. Family members must receive a pass from the airline
that the military member is flying. A pass and a photo ID is required to get through
the security checkpoint. For more information, contact your airline.
How many bags can I bring through the security checkpoint?
Each traveler is permitted one carry-on bag and one personal item such as
a purse, briefcase or laptop computer. [back
to top] What items are prohibited through
the security checkpoint?
Certain items are prohibited through the security
checkpoint due to safety concerns. Before packing for your trip, visit the Transportation
Security Administration's website for a complete list of prohibited
items.
[back to top] Where
is it best to pack my film?
All undeveloped film and cameras with film
should be packed in your carry-on baggage. Do not place film in your checked baggage
as it may be damaged by the screening equipment. [back
to top] What
are my parking options at the airport?
The airport offers short-term,
long-term, economy and valet parking facilities. See Parking & Transportation for further details and pricing.
[back
to top] What forms of payment are accepted
in the parking garage?
Cash, Visa, Mastercard and American Express are
acceptable forms of payment. [back to top]
Where can I obtain ground transportation?
Rental car agencies are conveniently located by the
baggage claim area on the first floor of the terminal. Taxi
and limousine service can be accessed from the curb
by baggage claim. [back to top] Does
the airport have a lost and found?
To retrieve items lost in the common
areas of the airport, contact Blue Grass Airport Police at 859.425.3113. For items
left on an airplane or lost luggage, contact your airline
directly. [back to top] Where
do I go for lost baggage?
Lost baggage is the responsibility of your airline.
If your baggage is lost or delayed, complete a missing baggage form with your
airline before leaving the airport and keep a copy of the claim form for your
records. The airline may also ask you for the baggage tags you received upon check-in.
To check on the status of your claim, contact the airline's baggage claim department.
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