Lost Baggage

Although airlines handle millions of bags a day without mishap, the system isn't without its faults. If your baggage is lost or delayed, the following tips may be helpful:

  • Immediately file a missing baggage form and obtain a copy of it for your records. The airline may also ask you for the baggage tags you received upon check-in.
  • Obtain the toll-free phone number for the airline's baggage claim department or visit the airline section of our website for a directory of phone numbers. This phone number will serve as a resource for you to regularly check the status of your claim.
  • Ask the airline about their reimbursement policy for any items lost or damaged.