Passenger Services

Automated Teller Machines (ATM)

Location: First level - lobby, second level - Concourse B
Travelers can enjoy 24-hour banking service with the airport's two Automated Teller Machines. One ATM machine is located by the main entrance on the first floor of the terminal and a second machine is located outside The Club at Blue Grass in Concourse B on the second level.

Children's Play Areas

Location: First level - lobby
Let the kids have some fun at one of the airport's play areas. It's a great chance for you to rest while waiting for your flight and the perfect chance for kids' imaginations to soar.

First Aid

An officer of the Department of Public Safety is on duty 24 hours a day to provide first aid services. For assistance at the First Aid office or in any part of the terminal, simply pick up one of our convenient house phones or visit the Information Center.

Information Center

Location: First level - lobby
Hours: Temporarily Closed; For assistance in the terminal, please use the courtesy phones.

Get the answers you need at the airport Information Center, conveniently located in the lobby of the terminal. Let us make your travel experience easy by providing general airport and flight information, paging services, travel assistance, postage stamps and fax and copy services. In addition, local tourism brochures are also available. The Information Center can be reached by calling 859.425.3100.

Lost & Found

Missing something? For items lost in the common areas of the airport, call 859.425.3100. For lost luggage or items left on board an airplane, please contact your airline.

Pet Relief Area

Give your furry friend a break at LEX Pets, Blue Grass Airport's new pet relief area located post-TSA security checkpoint. This area is designed for passengers traveling with service animals or pets, who may need a bathroom break prior to getting on their flight. LEX Pets is located in lower Concourse A, and it contains waste bags and receptacles for your convenience.

Postal Services

A mailbox is located outside the terminal entrance for all outgoing mail.

U.S. Customs

The U.S. Customs office is located outside of the terminal in the air freight facility (accessible via Airport Road) and is open Monday-Friday, 8 am-12 pm & 1-5 pm. Customs service is available by appointment after 5 pm or on weekends. For questions on customs' regulations and to make after-hour arrangements, call 859.425.3111. Travel tips and regulations can also be found at

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